Shipping policy

Makeup & Hair Department Ltd Shipping Policy

Thank you for choosing Makeup & Hair Department Ltd, we are committed to providing you with high-quality cosmetic products and a seamless shopping experience. Please review our Shipping Policy outlined below for information on shipping methods, delivery times, and related details.

Processing Time:

  • Orders are typically processed within 1 business days (excluding weekends and holidays) after payment confirmation.
  • Processing times may vary based on product availability and order volume.

Shipping Methods:

  • We offer the following shipping methods:
    • Standard Shipping: 1-3 Business Days
    • Expedited Shipping: 1-2 Business Days
    • International Shipping: Available for applicable regions, upon request.

Shipping Rates:

  • Shipping rates are calculated based on the selected shipping method, the weight of the order, and the destination.
  • Shipping costs are displayed at checkout before completing the purchase.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track the status of your order using the provided tracking information on our website or the carrier's website.

Delivery Time:

  • Delivery times are estimated and may vary depending on the shipping method and destination.
  • Makeup & Hair Department Ltd is not responsible for delays caused by the carrier, customs, or other factors beyond our control.

International Shipping:

  • For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country.
  • International shipping times may vary based on customs processing.

Shipping Restrictions:

  • We currently ship to United Kingdom and NI – International shipping is upon request.
  • Some products may have specific shipping restrictions based on regulations or carrier policies.

Incorrect Address:

  • It is the customer's responsibility to provide accurate and complete shipping information.
  • Makeup & Hair Department Ltd is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages:

  • In the rare event that a package is lost or damaged during transit, please contact our customer service team at info@makeuphair.co.uk or 0141 406 8073 for assistance.

Delivery Issues:

  • If there are any issues with the delivery of your order, please contact the carrier directly or our customer service team for assistance.

Contact Information: If you have any questions or concerns about our Shipping Policy, please contact us at info@makeuphair.co.uk or 0141 406 8073

Thank you for choosing Makeup & Hair Department Ltd, we appreciate your business and hope you enjoy our cosmetic products.

Makeup & Hair Department Ltd reserves the right to update or modify this Shipping Policy at any time without prior notice. Please check our website for the most up-to-date policy information.